Customer Feedback Sheet - 25/07/2026 Were you able to make an informed decision on the product/s you recently purchased? Yes No Were you aware of all the possible payment options that are available through Solar? Yes No If no, would you like more details? Yes No If you chose to take out finance, did you understand the interest charge? Yes No N/A If no, would you like more details about finance? Yes No N/A If you found it necessary to communicate with our office with regards to your policy: Did you feel you were dealing with someone that held the relevant knowledge for you to make an informed decision? Yes No Not Applicable Did you manage to get through promptly and were our staff polite? Yes No Not Applicable Do you feel that your Policy Documents are understandable and reflect your needs? Yes No Would you like us to quote for any other policies in the future? Yes No If yes please provide us with your policy type, renewal date and how you would like us to contact you: Would you be happy to recommend Solar Insurance Services (Medway) Ltd to a friend or relative? Yes No If yes please provide us with the name, contact details and reason for the referral: Our client base has grown from strength to strength and a lot of this is thanks to client recommendations and feedback. Would you be happy to write a short testimonial on our company to help show an impartial view of how we are perceived by our clients? If so please use the comments box below.