It’s just one part of HMRC’s growing online services. Tech-savvy customers can also use the HMRC App on their smartphone to:
- renew their tax credits;
- check their tax credits payments schedule;
- and find out how much they have earned for the year.
All online customers can now log into GOV.UK to check the progress of their renewal so they can be reassured it’s being worked on and know when they’ll hear back from HMRC.
Angela MacDonald, HMRC’s Director General for Customer Services, said:
“We know our customers have hectic lives – full of interruptions and distractions – which is why HMRC’s online services are available at all times of the day and night.
“As the 31 July deadline for tax credits renewals approaches, customers can feel reassured that they can renew their benefits online or via the HMRC App at a time that suits them. And if they need to access help and support – Alexa can help customers find out about what to do when they receive a renewal pack, how to change their circumstances, or how to find out about payment information.
“We’ve improved our services so customers can renew their tax credits at a time that’s convenient to them.”
Online help and information on renewing tax credits is available on GOV.UK and via HMRC’s customer service Twitter feed @HMRCcustomers. Support is also available on the tax credits helpline.