Home Emergency Cover

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Solar Home Emergency Cover  

This policy will provide peace of mind in the event of an emergency at home. Not all household insurance policies provide cover in the event of an emergency situation.  The policy has a generous claim limit of £1,000 with Nil excess.

Summary of Cover


  • Plumbing & Drainage - Assistance provided for leaking pipes, blocked drains and leaking radiators.

  • Heating - Cover provided in the event of sudden failure of the central heating system or boiler.

  • Loss of Utilities - In the event of a complete failure of gas or electricity within the property, a qualified engineer will be deployed to assist with the emergency.

  • Pest Infestation - Should you require help in the removal of pests such as black rats, house mice, squirrels, wasp or hornet nests, a qualified expert will be assigned to deal with the situation.

  • Property Security - Cover for damaged windows & doors and lost keys.

  • Sanitation - Repairs to a blocked or unusable toilet.

  • Roofing - Assistance in the event of sudden and unforeseen roofing problems.

  • 24 Hour Support - Lines open 24 hours per day, 365 days per year.

Useful Information

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Home Emergency Policy Cover Limits

Home Emergency Limits:

£1,000 claim limit with a maximum of 3 claims throughout the policy period

Nil Excess

Please read Policy Wording for full details.

Details of Insurer - Home Emergency Cover

This policy is administered by:
Auto Legal Protection Servcies Limited
PO Box 115
CW12 3FL

FCA No. 300906

Underwritten By
Inter Partner assistance sa, which is fully owned by 
and is part of the worldwide AXA Group. The Quadrangle, 106-118 Station Road, Redhill, 
Surrey, RH1 1PR. Inter Partner Assistance is authorised by the Commission Bancaire 
Financiere et des Assurances (CBFA) in Belgium and regulated by the Financial Conduct 
Authority (FCA) in the UK (FCA register number 202664). You can get information by 
phoning the Consumer Helpline 0845 606 1234 (local rates apply) or by visiting their 
website at www.fca.gov.uk